Support
Questions, bugs, or feedback — we read everything that comes through here.
Prefer email?
info@mtieli.geFrequently asked
Do the mobile app and web portal share the same account?
Yes — sign in with the same Google account and your posts, Passport progress, trips, and gear list stay in sync across both.
Why can't I start a new chat from the web portal with someone I haven't messaged before?
You can — open their profile and tap Message. Existing conversations started on either the app or the web show up in your inbox on both.
How do I pay for Plus or Pro?
Subscriptions are bought inside the iOS app through the App Store, with a 7-day free trial. Manage or cancel them in your iPhone's Settings → Subscriptions. Web checkout isn't open yet.
How do I delete my account?
Email us at info@mtieli.ge or submit a ticket below and we'll process the deletion, including your posts, trips, and gear data.
Send us a message
Sign in from the navbar to send a support message tied to your account — or just email us directly above.